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FAQ of Silver Budget Holiday Card
Q. 1) How much I have to pay when I use the stay coupons?
Ans.

You pay depending on the room you choose , ranging from Rs.1150/- to Rs.1850/- per day per room for 2 Adults and 2 Childrenís below 5 years irrespective of the tariff. For Example the normal tariff on weekdays is Rs. 2500/- against which you only have to pay Rs.1150/-. You save Rs. 1350/- per night.

   
Q. 2) Can I use them on weekends?
Ans.

You can use them on normal weekends excluding long weekends, but you have to use minimum 3 nights on weekends and utility charges are applicable for 3 days. Minimum 3 stay coupons are applicable. Also you will be entitled to only one room per membership. The 2nd room can be taken on discounted rate. However you can take multiple rooms upto a maximum of 3 rooms per membership on weekdays.

   
Q. 3) Why should I pay for 3 nights if I just want to stay for 1 night on Saturday?
Ans.

Correct ! why should you pay for 3 nights when you want to stay for 1 night on Saturday. Well you can avail 50% discount on existing room tariff and not use your coupons. This way you donít waste your stay coupons and pay less than combined 3 days utility charges.

   
Q. 4) Can I just come from morning to evening for picnics?
Ans.

Yes you can visit from morning to evening for picnics. One gets 50% discount on all facilities.
For Example if you are a member and you visit Lonavala in monsoons for one day picnics on a Sunday and you have 10 friends with you. You along with all your friends get discount on use of swimming pool, health club, food etc.

   
Q. 5) Can I send my guests?
Ans. Yes you can send your guests. Nominal guests fees of Rs. 200/- is applicable per day in addition to the utility charge and stay coupon.
   
Q. 6) How do I benefit with Silver Budget Holiday Card?
Ans.

Out of the Rs. 9000/- you pay you get back Rs. 5000 in terms of food coupons. So virtually for Rs. 4000/- you are getting a life membership along with 14 stay at discounted rate . By the time you finish using this membership you are benefited by nearly more than double of what you have paid.

   
Q. 7) How do I use my food coupons and when?
Ans. You can use your food coupons to pay your food bills at the Resort any time of the year.
   
Q. 8) For how long are the food coupons and stay coupons valid?
Ans.

The 14 stay coupons and Rs.5000/- worth of food coupons are to be used within a period of five years. However the discounts and benefits of the membership continue for lifetime.

   
Q. 9) Will the utility charges remain the same for five years?
Ans.

The utilty charges increase by Rs.150/ to Rs.200/- every two years. This is done as the rates of electricity, taxes and other services increase by 10% to 15% every year.

   
Q.10) What if I want to avail the stay on the coupons in peak season only?
Ans.

As the name suggests this is a Budget Holiday Card for medium and off season. One van avail 15% discount on stay during peak season or we have one more Holiday Scheme called as Silver Vacation Holiday Card in which one can come any time of the year. Please refer the membership section for further details.

 
 
 

FAQ of Silver Vacation Holiday Card

Q. 1) How much I have to pay when I use the stay coupons?
Ans.

You pay depending on the room you choose, ranging from Rs.1150/- to Rs.1850/- per day per room for 2 Adults and 2 Childrenís below 5 years irrespective of the tariff. For Example the normal tariff during a peak season is Rs. 8000/- for 2 Nights against which you only have to pay Rs.2300/- You save Rs. 5700/-

   
Q. 2) Can I use them any time of the year including vacations or long weekends?
Ans.

You can use them at anytime of the year excluding 31st December. You can use them also on long weekends provided your minimum stay is 2 Nights. Even if you wish to stay for 1 Night your 2 Nights would be accounted & minimum utility charges for 2 days shall be applicable. Also you will be entitled to only one room per membership. The 2nd room can be taken on discounted rate. However you can take multiple rooms up to a maximum of 3 rooms per membership on off season weekdays.

   
Q. 3) Why should I pay for 2 nights if I just want to stay for 1 night?
Ans.

Correct! why should you pay for 2 nights when you want to stay for 1 night. Well you can avail 50% discount on existing room tariff if itís a off season and 15% discount if itís a peak season and not use your coupons. This way you donít waste your stay coupons.

   
Q. 4) Can I just come from morning to evening for picnics?
Ans.

Yes you can visit from morning to evening for picnics. One gets 50% discount on all facilities. For Example if you are a member and you visit Lonavala in monsoons for one day picnics on a Sunday and you have 10 friends with you. You along with all your friends get discount on use of swimming pool, food etc.

   
Q. 5) Can I send my guests?
Ans. Yes you can send your guests. Nominal guests fees of Rs. 400/- is applicable per day in addition to the utility charge and stay coupon.
   
Q. 6) How do I benefit with Silver Vacation Holiday Card?
Ans.

Out of the Rs. 37500/- you pay you get back Rs. 15000 in terms of food coupons. So virtually for Rs. 22500/- you are getting a life membership along with 28 stay at discounted rate. By the time you finish using this membership you are benefited by nearly more than double of what you have paid.

   
Q. 7) How do I use my food coupons and when?
Ans. You can use your food coupons to pay your food bills at the Resort any time of the year.
   
Q. 8) For how long are the food coupons and stay coupons valid?
Ans.

The 28 stay coupons and Rs.15000/- worth of food coupons are to be used within a period of seven years. However the discounts and benefits of the membership continue for lifetime.

   
Q. 9) Will the utility charges remain the same for five years?
Ans.

The utility charges increase by Rs.200/ to Rs.300/- every year. This is done as the rates of electricity, taxes and other services increase by 10% to 15% every year.

   
Q.10) What if I want to avail the stay on the coupons during the off season?
Ans.

As the name suggests this is a Silver Vacation Card for peak season. One van avail 50% discount on stay during off seasons or can also use his stay coupons during the off season. Instead one can opt for off season Holiday Scheme called as Silver Budget Holiday Card in which can be used during off season. Please refer the membership section for further details.

 
 
 
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RESORT SILVER HILLS (Lonavala)
Plot no.11, Near Fariyas Holiday Resort, Frichlly Hill Area,
New Tungarli,
Lonavala - 410 302.


Tel: +91-02114-278283
Mobile: +91-98335 87187
Email: [email protected]
Web: www.resortsilverhills.com

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